communication Archives - RecordQuest

It’s 2022 – How to Start Off the Year with a Bang

It’s 2022 – How to Start Off the Year with a Bang

January 28, 2022 Medical Records, ROI

The New Year is a perfect time to evaluate current systems and look for ways to improve processes within your healthcare organization.

How to Exhibit Empathy and Compassion with Patients During COVID

How to Exhibit Empathy and Compassion with Patients During COVID

January 19, 2022 Customer Service, Patients

The Best Phone Communication Techniques When Speaking to Patients

The Best Phone Communication Techniques When Speaking to Patients

October 1, 2021 Customer Service, Operations

How to Diffuse a Frustrated Patient

How to Diffuse a Frustrated Patient

April 23, 2021 Customer Service, Patients

Communication is Key to Patient Retention

Communication is Key to Patient Retention

December 22, 2020 Customer Service, Patients

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