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Tag Archives for: "patient experience"
Home » patient experience
Why is NOW the Perfect Time to Change Your ROI Process?

Why is NOW the Perfect Time to Change Your ROI Process?

October 28, 2021  Medical Records, PHI, ROI

As 2021 is coming to an end and 2022 is around the corner, it’s a great time to evaluate your office’s systems and organization.

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The Best Phone Communication Techniques When Speaking to Patients

The Best Phone Communication Techniques When Speaking to Patients

October 1, 2021  Customer Service, Operations
The Fax Machine – An Ancient Technology

The Fax Machine – An Ancient Technology

May 12, 2021  Operations, Technology
How to Diffuse a Frustrated Patient

How to Diffuse a Frustrated Patient

April 23, 2021  Customer Service, Patients
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