outsource all of our release of information needs.

Why:

With a high volume of phone calls, compliance concerns, manual data-entry, and changing state regulations, the release of information process can be an arduous process. Outsourcing the entire ROI workflow may be the simplest way for your organization to take advantage of our services.

Remote ROI Service Benefits:

• Records are processed within 24 hours
• Request Portal allows requesters to submit requests electronically
• RecordQuest staff reads, uploads, reviews, and delivers records
• No on-site staff is required
• Your office staff can now focus on other patient-related tasks
• Real-time tracking for each request throughout the process

Topics to consider:

• Do you want third-parties and patients to request records electronically rather than fax, mail, or telephone?
• RecordQuest will be accessing your EHR system remotely
• Is there a page-by-page review process in your current ROI workflow?
• Do you want to retain any revenue from fees charged for records?
• Do you have a centralized location or department for receiving requests?
• Is there a backlog of requests needing to be processed?