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Read about the latest trends, tips, and industry news relating to release of information, data security, PHI, office and staff management, and more. Sign up to receive updates and more, today!

July 16, 2021
Many professionals initially became involved in healthcare due to their passion for helping people and improving their health.
June 21, 2021
Overhead costs are unavoidable when running a business. There is a delicate balance between sticking to your budget and investing money into the right tools and services that
June 10, 2021
Whether you are storing patient data or releasing medical records, compliance is the most critical factor when protecting your patients.
May 12, 2021
When was the last time you heard someone talk about faxing a document? Years ago, faxing was the newest technology to send documents in minutes.
April 28, 2021
Data security and malware continue to be a heated conversation topic – a notable concern for businesses in all industries, especially healthcare providers.
April 23, 2021
When an angry customer is in your office, it makes the entire staff feel like everyone is walking on eggshells to accommodate the patient’s demands.
March 25, 2021
At the end of each workday, how do you know if you or your staff has been productive? It’s easy to get caught up in menial tasks that keep your healthcare organization r
March 15, 2021
Not only has the COVID-19 pandemic influenced nearly every aspect of our lives, but it’s had an immeasurable effect on the healthcare industry.
February 27, 2021
It’s incredible to see how the healthcare industry has changed over the years! As technology advances, we have better access to tools and systems that improve healthcare
When your daily schedule is filled with appointments, it means you spend most of your day talking to patients and their families.
January 11, 2021
As 2021 gets underway, it’s time to consider your goals for the New Year. What initiatives are you planning to implement that will boost your business results this year?
December 22, 2020
One of the most effective ways to build a thriving healthcare practice is to focus on quality relationships with your patients.
November 30, 2020
Every healthcare provider needs a reliable system for managing its Request of Information (ROI) process.
November 23, 2020
As a healthcare provider, the Release of Information (ROI) process is essential for supporting your patients. Unfortunately, this process can become overwhelming and complicat
November 2, 2020
Have you created a positive culture within your organization? As a whole, the healthcare industry is a stressful one;
October 16, 2020
Does your office staff have stacks of paperwork to sort through? Of course, they do. Not only does your healthcare team need to keep up with patient records, insurance documen
September 23, 2020
Receiving medical records isn’t as simple as sending a quick email requesting the documents you want to see. Since patient health information is protected under HIPAA 
September 16, 2020
Even if you think you are securely protecting your patient’s health information, your organization may be overlooking required HIPAA security regulations. Not only do yo
September 8, 2020
By law, healthcare providers must provide private health information (PHI) to authorized parties when a request is received.
August 25, 2020
Even when you are proactive in caring for your patients’ needs, it’s a natural occurrence that there will be times when you must deal with impatient patients.
August 7, 2020
Even with the best intentions of a comprehensive HIPAA compliance program, these internal procedures aren’t useful without all staff members engaging in it.
July 29, 2020
Patient record requests are a never-ending part of the medical industry. Whether you are requesting information from another provider,
July 20, 2020
Have you considered the amount of time wasted on busy work in your office?
July 8, 2020
Before COVID-19, the healthcare industry was already under pressure to optimize systems and manage budgets. Now that our country is facing a pandemic,
June 25, 2020
Medical records provide invaluable information about a patient’s health, previous history, and even treatment recommendations for the future.
June 15, 2020
Managing the release of information (ROI) process is an ongoing challenge in the medical industry.
May 27, 2020
Heraclitus, a Greek philosopher, said: “the only constant in life is change.” Change is inevitable, especially in a business that keeps up with
May 21, 2020
One of the challenges in operating a healthcare practice is maintaining HIPAA compliance for Protected Health Information (PHI).
May 12, 2020
While digital technology is a useful tool for all industries, the risk of data theft is higher than ever.
April 30, 2020
If you still have paper records in your healthcare office, it might feel like a daunting task to convert these files to a digital system.

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