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What are TPO Requests? Treatment, payment, and operations (TPO) medical records requests refer to requests to disclose or release patient health information (PHI) without the
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A rash of fraudulent requests to ROI companies have come from malicious actors posing as well-known national healthcare companies. Learn the red flags and become savvy to scam
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There are many reasons that someone might request medical records for a deceased person, but these requests can be tricky. Learn what you need to know to stay compliant and ha
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Not only are healthcare providers required to meet HIPAA compliance for protecting patient data,
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Are you maintaining a workplace environment that keeps employees engaged and motivated in their daily responsibilities?
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Medical record management is a challenge that every healthcare office faces.
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Quality patient care is the highest priority for every medical office. Not only do you need to be sure patients are receiving excellent services for diagnostics, treatments, a
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Labor shortages are affecting all industries right now, and the healthcare industry is suffering because there aren’t enough people to staff hospitals and medical clinics.
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You want to focus on caring for the needs of your patients. It seems easy enough, right?
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There’s no question that the COVID pandemic has changed the healthcare industry – forever.
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Healthcare records are critical for providing quality medical services for every patient.
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Technology has integrated into the healthcare industry to support doctors and office staff and improve the experience for patients.
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Keeping staff members motivated is an art – you want to promote a positive workplace culture, improve staff retention, and help people find employment satisfaction.
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The New Year is a perfect time to evaluate current systems and look for ways to improve processes within your healthcare organization.
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Now that “two weeks to flatten the curve” has turned into almost two years of living in a global pandemic, people are starting to feel burnout.
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The first day of January always feels like a time for fresh beginnings and a new start.
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The holiday season is a fun time to connect with family and friends, and annual traditions can carry into the workplace.
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We are nearing the end of 2021, which means it’s the perfect time to prepare for the New Year.
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Everyone in the healthcare industry knows that it’s not possible to step away from work for an extended time during the holiday season.
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As 2021 is coming to an end and 2022 is around the corner, it’s a great time to evaluate your office’s systems and organization.
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If you are the owner or manager of a healthcare organization, you know how important it is to have streamlined systems to support your team.
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Each interaction with a patient affects the person’s overall perception of your healthcare organization.
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Standard Operating Procedures (SOPs) in the healthcare industry are essential.
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Do you have a training process in place for your employees?
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When the COVID-19 pandemic started in 2020, one of the most sudden changes to the business world was the shift to remote working.
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Many professionals initially became involved in healthcare due to their passion for helping people and improving their health.
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Overhead costs are unavoidable when running a business. There is a delicate balance between sticking to your budget and investing money into the right tools and services that
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Whether you are storing patient data or releasing medical records, compliance is the most critical factor when protecting your patients.
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When was the last time you heard someone talk about faxing a document? Years ago, faxing was the newest technology to send documents in minutes.
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Data security and malware continue to be a heated conversation topic – a notable concern for businesses in all industries, especially healthcare providers.
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When an angry customer is in your office, it makes the entire staff feel like everyone is walking on eggshells to accommodate the patient’s demands.
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At the end of each workday, how do you know if you or your staff has been productive? It’s easy to get caught up in menial tasks that keep your healthcare organization r
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Not only has the COVID-19 pandemic influenced nearly every aspect of our lives, but it’s had an immeasurable effect on the healthcare industry.
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It’s incredible to see how the healthcare industry has changed over the years! As technology advances, we have better access to tools and systems that improve healthcare
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When your daily schedule is filled with appointments, it means you spend most of your day talking to patients and their families.
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As 2021 gets underway, it’s time to consider your goals for the New Year. What initiatives are you planning to implement that will boost your business results this year?
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One of the most effective ways to build a thriving healthcare practice is to focus on quality relationships with your patients.
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Every healthcare provider needs a reliable system for managing its Request of Information (ROI) process.
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As a healthcare provider, the Release of Information (ROI) process is essential for supporting your patients. Unfortunately, this process can become overwhelming and complicat
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Have you created a positive culture within your organization? As a whole, the healthcare industry is a stressful one;
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Does your office staff have stacks of paperwork to sort through? Of course, they do. Not only does your healthcare team need to keep up with patient records, insurance documen
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Receiving medical records isn’t as simple as sending a quick email requesting the documents you want to see. Since patient health information is protected under HIPAA
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Even if you think you are securely protecting your patient’s health information, your organization may be overlooking required HIPAA security regulations. Not only do yo
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By law, healthcare providers must provide private health information (PHI) to authorized parties when a request is received.
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Even when you are proactive in caring for your patients’ needs, it’s a natural occurrence that there will be times when you must deal with impatient patients.
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Even with the best intentions of a comprehensive HIPAA compliance program, these internal procedures aren’t useful without all staff members engaging in it.
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Patient record requests are a never-ending part of the medical industry. Whether you are requesting information from another provider,
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Have you considered the amount of time wasted on busy work in your office?
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Before COVID-19, the healthcare industry was already under pressure to optimize systems and manage budgets. Now that our country is facing a pandemic,
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Medical records provide invaluable information about a patient’s health, previous history, and even treatment recommendations for the future.
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Managing the release of information (ROI) process is an ongoing challenge in the medical industry.
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Heraclitus, a Greek philosopher, said: “the only constant in life is change.” Change is inevitable, especially in a business that keeps up with
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One of the challenges in operating a healthcare practice is maintaining HIPAA compliance for Protected Health Information (PHI).
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While digital technology is a useful tool for all industries, the risk of data theft is higher than ever.
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If you still have paper records in your healthcare office, it might feel like a daunting task to convert these files to a digital system.
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