Release of Information
There is a better way.
All ROI companies are not the same. Choose a release of information partner to solve problems for you – not create new ones.
Release of Information Services
Remote ROI Service
Turn the keys over to us. RecordQuest’s Remote ROI service allows organizations to securely release medical information while being able to remain focused on the other essential parts of the practice. This is the perfect solution for organizations that are looking to entirely outsource the burden of receiving, reviewing, and processing patient PHI requests.
- RecordQuest securely accesses the organization’s EHR systems through a remote, virtual network.
- Submissions are reviewed and processed within 24 hours.
- RecordQuest compiles and submits requests and records to the data center. No on-site staff is required.
- Accuracy is verified through a page-by-page review process.
- Organizations may receive a percentage of revenue generated from requests.
Share ROI Service
Share ROI Service utilizes RecordQuest’s platform to simplify the ROI process while providing the opportunity for monthly revenue. This is the perfect solution for organizations wanting to maintain complete control of their EHR, improve inefficient processes, and increase profitability.
- The organization maintains control over who accesses EHR systems and patient information.
- Submissions are reviewed and processed within 24 hours.
- The organization compiles and electronically submits requests and records to RecordQuest.
- Accuracy is verified through a page-by-page review process.
- Organizations receive a higher percentage of revenue generated from requests.
- RecordQuest securely accesses your EHR system from our SOC 2 certified processing center
- Requests are fulfilled by our remote processing team, reviewed by our QA specialists, and delivered within 48 hours
- RecordQuest searches, compiles, and submits records to the data center – no on-site staff is required
- RecordQuest’s CRIS and HIPAA certified staff performs a page-by-page quality assurance audit
- Real-time tracking and reporting allows you to see the status of a request through every step of the ROI process
- Your facility maintains complete control over who has access your EHR system and patient information
- Submissions are reviewed by our QA team and ready for delivery within 24 hours
- Your staff compiles and electronically submits requests and records to RecordQuest.
- RecordQuest’s CRIS and HIPAA certified staff performs a page-by-page quality assurance audit
- Receive a percentage of revenue generated from billable requests
Save admin costs.
Reduce data entry, call volume, faxing, and staff training to improve the overall bottom line.
Clear communication.
RecordQuest communicates with organizations, their patients, and requesters to ensure clear expectations when requesting and receiving health records.
Faster response time.
Once requests are submitted, feel confident that they will be processed, reviewed, and delivered within 24 hours to the requester.
Reduce breach potential.
Tracking user access, data backup redundancy, and strictly follow HIPAA security guidelines are constantly monitored and followed.
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ROI Service Features
Request Portal
Receive requests electronically.
Traditional and often unreliable request methods, such as faxing, mailing, and phone calls are no longer needed when receiving requests. Requesters enter basic information and upload required documents minimizing data entry while automating request delivery.
Tracking and Reporting
Learn more about your ROI.
With robust reporting functions, you can get a handle on overall productivity or dive into the detailed life cycle of each request. Whether your organization has one location or many, RecordQuest easily organizes each location’s requests providing a detailed overview of office ROI efficiencies.
PHI Compliance and Security
Keeping patient data secure.
RecordQuest’s software platform takes the guesswork out of compliance, guiding you through a compliant ROI process with multiple built-in checks and balances to ensure each release processed is accurate and adheres to HIPAA/HITECH compliance requirements.
Test Drive Our Services
Kick the tires. Check the lights. Look under the hood. Take it for a spin around the block. Discover why so many healthcare professionals are switching to RecordQuest for their health information needs.
