Release of Information
There is a better way.
All ROI companies are not the same. Choose a release of information partner to solve problems for you – not create new ones.
Release of Information Services
Remote ROI Service
Turn the keys over to us. This service outsources the entire ROI process to RecordQuest. We read, upload, review, and deliver the records to the requesters.
Share ROI Service
Your organization’s staff uploads the requests into RecordQuest’s software platform and then review, copy, and deliver the records to the requesters.
Save admin costs.
Reduce data entry, call volume, faxing, and staff training to improve the overall bottom line.
RecordQuest communicates with organizations, their patients, and requesters to ensure clear expectations when requesting and receiving health records.
Faster response time.
Once requests are submitted, feel confident that they will be processed, reviewed, and delivered within 24 hours to the requester.
Reduce breach potential.
Tracking user access, data backup redundancy, and strictly follow HIPAA security guidelines are constantly monitored and followed.
Receive the latest industry news and service updates.
ROI Service Features
Receive requests electronically.
Traditional and often unreliable request methods, such as faxing, mailing, and phone calls are no longer needed when receiving requests. Requesters enter basic information and upload required documents minimizing data entry while automating request delivery.
Tracking and Reporting
Learn more about your ROI.
With robust reporting functions, you can get a handle on overall productivity or dive into the detailed life cycle of each request. Whether your organization has one location or many, RecordQuest easily organizes each location’s requests providing a detailed overview of office ROI efficiencies.
PHI Compliance and Security
Keeping patient data secure.
RecordQuest’s software platform takes the guesswork out of compliance, guiding you through a compliant ROI process with multiple built-in checks and balances to ensure each release processed is accurate and adheres to HIPAA/HITECH compliance requirements.
Test Drive Our Services
Kick the tires. Check the lights. Look under the hood. Take it for a spin around the block. Discover why so many healthcare professionals are switching to RecordQuest for their health information needs.