RecordQuest, Author at RecordQuest

Confused About TPO Requests? Keep Reading!

Confused About TPO Requests? Keep Reading!

May 3, 2023 Compliance, Medical Records, Patients, PHI, ROI

What are TPO Requests? Treatment, payment, and operations (TPO) medical records requests refer to requests to disclose or release patient health information (PHI) without the authorization of the [...]

Identify and Stop Fraudulent Information Requests

Identify and Stop Fraudulent Information Requests

March 27, 2023 Compliance, Medical Records, Patients, PHI, ROI, Security, Technology

Medical Record Requests for Deceased Patients: What you Need to Know

Medical Record Requests for Deceased Patients: What you Need to Know

February 22, 2023 Compliance, Medical Records, Patients, PHI, ROI

4 Ways to Protect Patient Data

4 Ways to Protect Patient Data

September 6, 2022 PHI, Security, Technology

How to Equally Motivate Both In-office and Remote Employees

How to Equally Motivate Both In-office and Remote Employees

August 22, 2022 Operations, Staffing

How To Know When You Need Help Releasing Medical Records

How To Know When You Need Help Releasing Medical Records

August 3, 2022 Medical Records, ROI

Stay Productive While Still Giving Quality Patient Care

Stay Productive While Still Giving Quality Patient Care

July 22, 2022 Medical Records, Operations, Patients

Healthcare Staffing Issues? 10 Tips to Find the Right People

Healthcare Staffing Issues? 10 Tips to Find the Right People

June 3, 2022 Operations, Staffing

Requesting Medical Records: The Quest for Standardization

Requesting Medical Records: The Quest for Standardization

May 19, 2022 Medical Records, ROI

Should You Outsource Your ROI or Do It Yourself?

Should You Outsource Your ROI or Do It Yourself?

April 22, 2022 Operations, ROI, Staffing

Investing in your ROI: A minimal cost for a massive return

Investing in your ROI: A minimal cost for a massive return

April 1, 2022 Medical Records, ROI

How Technology Can Directly Impact Your Patients

How Technology Can Directly Impact Your Patients

March 3, 2022 ROI, Technology

How to Reward Your Staff – Without Just Giving Them Money

How to Reward Your Staff – Without Just Giving Them Money

February 20, 2022 Operations, Staffing

It’s 2022 – How to Start Off the Year with a Bang

It’s 2022 – How to Start Off the Year with a Bang

January 28, 2022 Medical Records, ROI

How to Exhibit Empathy and Compassion with Patients During COVID

How to Exhibit Empathy and Compassion with Patients During COVID

January 19, 2022 Customer Service, Patients

Why the New Year is a Great Time for Change

Why the New Year is a Great Time for Change

December 28, 2021 Medical Records, ROI

Holiday Traditions to Share with Your Employees

Holiday Traditions to Share with Your Employees

December 15, 2021 Operations, Staffing

Preparing for 2022 – It Has Begun

Preparing for 2022 – It Has Begun

December 7, 2021 Operations, ROI, Technology

Thanksgiving Traditions to Start in 2021 for Your Employees

Thanksgiving Traditions to Start in 2021 for Your Employees

November 21, 2021 Operations, Staffing

Why is NOW the Perfect Time to Change Your ROI Process?

Why is NOW the Perfect Time to Change Your ROI Process?

October 28, 2021 Medical Records, PHI, ROI

How Much Does ROI Cost Healthcare Organizations?

How Much Does ROI Cost Healthcare Organizations?

October 19, 2021 Compliance, ROI

The Best Phone Communication Techniques When Speaking to Patients

The Best Phone Communication Techniques When Speaking to Patients

October 1, 2021 Customer Service, Operations

5 Tips for Creating SOPs for Healthcare Organizations

5 Tips for Creating SOPs for Healthcare Organizations

September 19, 2021 Operations, Staffing

Training is Key to Staff Success and Business Growth

Training is Key to Staff Success and Business Growth

September 7, 2021 Operations, Staffing

How to Help Staff Members Acclimate to Coming Back in the Office

How to Help Staff Members Acclimate to Coming Back in the Office

August 24, 2021 Medical Records, Operations, Staffing

Solving the Patient Form Dilemma

Solving the Patient Form Dilemma

July 16, 2021 Patients, Technology

5 Ways Your Office is Wasting Money

5 Ways Your Office is Wasting Money

June 21, 2021 Medical Records, Operations

Improving Compliance – Solutions for Optimizing Healthcare Privacy

Improving Compliance – Solutions for Optimizing Healthcare Privacy

June 10, 2021 Compliance, ROI, Security

The Fax Machine – An Ancient Technology

The Fax Machine – An Ancient Technology

May 12, 2021 Operations, Technology

4 Types of Malware that May Cause a Data Breach

4 Types of Malware that May Cause a Data Breach

April 28, 2021 Compliance, Security

How to Diffuse a Frustrated Patient

How to Diffuse a Frustrated Patient

April 23, 2021 Customer Service, Patients

Top 5 Administrative Tasks that are Wasting Your Time

Top 5 Administrative Tasks that are Wasting Your Time

March 25, 2021 Medical Records, Operations

Positivity is Contagious in the Healthcare Industry

Positivity is Contagious in the Healthcare Industry

March 15, 2021 Operations, Staffing

Healthcare Technology: Keys to Success

Healthcare Technology: Keys to Success

February 27, 2021 ROI, Technology

How to Deal with Your Backlog of Patient Record Requests

How to Deal with Your Backlog of Patient Record Requests

January 25, 2021 Customer Service, Medical Records, Operations

New Year’s ROI Resolution

New Year’s ROI Resolution

January 11, 2021 Medical Records, ROI

Communication is Key to Patient Retention

Communication is Key to Patient Retention

December 22, 2020 Customer Service, Patients

Is it Better to Outsource ROI or Keep It In-house?

Is it Better to Outsource ROI or Keep It In-house?

November 30, 2020 Medical Records, Operations

Characteristics of Effective ROI Software

Characteristics of Effective ROI Software

November 23, 2020 Medical Records, ROI, Technology

Creating and Managing a Positive Company Culture

Creating and Managing a Positive Company Culture

November 2, 2020 Operations, Patients, Staffing

5 Ways ROI Hijacks Your Time

5 Ways ROI Hijacks Your Time

October 16, 2020 Operations, ROI, Staffing

How Your Medical Records Get to a Requester

How Your Medical Records Get to a Requester

September 23, 2020 Medical Records, ROI

6 Common HIPAA Violations and How to Avoid Them

6 Common HIPAA Violations and How to Avoid Them

September 16, 2020 Compliance, PHI

The Pros and Cons of Outsourcing Your ROI

The Pros and Cons of Outsourcing Your ROI

September 8, 2020 Operations, ROI

6 Tips to Successfully Deal with Impatient Requesters

6 Tips to Successfully Deal with Impatient Requesters

August 25, 2020 Customer Service

Are Your Staff Members Your Biggest HIPAA Vulnerability?

Are Your Staff Members Your Biggest HIPAA Vulnerability?

August 7, 2020 Compliance, Staffing

Discovery Call Request Received

Are You Sending the Correct Patient Info or Just All of It?

Are You Sending the Correct Patient Info or Just All of It?

July 29, 2020 Compliance, Medical Records

FOOTER

The Silent Killer of Efficiency: Data Entry

The Silent Killer of Efficiency: Data Entry

July 20, 2020 Operations, Staffing

Start typing and press Enter to search