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October 1, 2024 

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Understanding Lien Laws in North Carolina

November 7, 2023  Blog, Compliance, PHI, Security

Florida Bans Offshoring of Certain Patient Information

August 8, 2023  Blog, Compliance, PHI, Security

Minors’ Access to Medical Records: A Guide for Healthcare Professionals

June 6, 2023  Compliance, Medical Records, Patients, PHI, ROI

Confused About TPO Requests? Keep Reading!

May 3, 2023  Compliance, Medical Records, Patients, PHI, ROI

Identify and Stop Fraudulent Information Requests

March 27, 2023  Compliance, Medical Records, Patients, PHI, ROI, Security, Technology

Medical Record Requests for Deceased Patients: What you Need to Know

February 22, 2023  Compliance, Medical Records, Patients, PHI, ROI

4 Ways to Protect Patient Data

September 6, 2022  PHI, Security, Technology

How to Equally Motivate Both In-office and Remote Employees

August 22, 2022  Operations, Staffing

How To Know When You Need Help Releasing Medical Records

August 3, 2022  Medical Records, ROI

Stay Productive While Still Giving Quality Patient Care

July 22, 2022  Medical Records, Operations, Patients

Healthcare Staffing Issues? 10 Tips to Find the Right People

June 3, 2022  Operations, Staffing

Requesting Medical Records: The Quest for Standardization

May 19, 2022  Medical Records, ROI

Should You Outsource Your ROI or Do It Yourself?

April 22, 2022  Operations, ROI, Staffing

Investing in your ROI: A minimal cost for a massive return

April 1, 2022  Medical Records, ROI

How Technology Can Directly Impact Your Patients

March 3, 2022  ROI, Technology

How to Reward Your Staff – Without Just Giving Them Money

February 20, 2022  Operations, Staffing

It’s 2022 – How to Start Off the Year with a Bang

January 28, 2022  Medical Records, ROI

How to Exhibit Empathy and Compassion with Patients During COVID

January 19, 2022  Customer Service, Patients

Why the New Year is a Great Time for Change

December 28, 2021  Medical Records, ROI

Holiday Traditions to Share with Your Employees

December 15, 2021  Operations, Staffing

Preparing for 2022 – It Has Begun

December 7, 2021  Operations, ROI, Technology

Thanksgiving Traditions to Start in 2021 for Your Employees

November 21, 2021  Operations, Staffing

Why is NOW the Perfect Time to Change Your ROI Process?

October 28, 2021  Medical Records, PHI, ROI

How Much Does ROI Cost Healthcare Organizations?

October 19, 2021  Compliance, ROI

The Best Phone Communication Techniques When Speaking to Patients

October 1, 2021  Customer Service, Operations

5 Tips for Creating SOPs for Healthcare Organizations

September 19, 2021  Operations, Staffing

Training is Key to Staff Success and Business Growth

September 7, 2021  Operations, Staffing

How to Help Staff Members Acclimate to Coming Back in the Office

August 24, 2021  Medical Records, Operations, Staffing

Solving the Patient Form Dilemma

July 16, 2021  Patients, Technology

5 Ways Your Office is Wasting Money

June 21, 2021  Medical Records, Operations

Improving Compliance – Solutions for Optimizing Healthcare Privacy

June 10, 2021  Compliance, ROI, Security

The Fax Machine – An Ancient Technology

May 12, 2021  Operations, Technology

4 Types of Malware that May Cause a Data Breach

April 28, 2021  Compliance, Security

How to Diffuse a Frustrated Patient

April 23, 2021  Customer Service, Patients

Top 5 Administrative Tasks that are Wasting Your Time

March 25, 2021  Medical Records, Operations

Positivity is Contagious in the Healthcare Industry

March 15, 2021  Operations, Staffing

Healthcare Technology: Keys to Success

February 27, 2021  ROI, Technology

How to Deal with Your Backlog of Patient Record Requests

January 25, 2021  Customer Service, Medical Records, Operations

New Year’s ROI Resolution

January 11, 2021  Medical Records, ROI

Communication is Key to Patient Retention

December 22, 2020  Customer Service, Patients

Is it Better to Outsource ROI or Keep It In-house?

November 30, 2020  Medical Records, Operations

Characteristics of Effective ROI Software

November 23, 2020  Medical Records, ROI, Technology

Creating and Managing a Positive Company Culture

November 2, 2020  Operations, Patients, Staffing

5 Ways ROI Hijacks Your Time

October 16, 2020  Operations, ROI, Staffing

How Your Medical Records Get to a Requester

September 23, 2020  Medical Records, ROI

6 Common HIPAA Violations and How to Avoid Them

September 16, 2020  Compliance, PHI

The Pros and Cons of Outsourcing Your ROI

September 8, 2020  Operations, ROI

6 Tips to Successfully Deal with Impatient Requesters

August 25, 2020  Customer Service

Are Your Staff Members Your Biggest HIPAA Vulnerability?

August 7, 2020  Compliance, Staffing